What services does Direct Oceanic offer?
Find clear answers to frequent inquiries about our international shipping processes and policies.
How do I schedule a shipment with Direct Oceanic?
You can schedule a shipment by contacting our customer service or using our online booking platform.
What are the estimated delivery times for international shipments?
Delivery times vary by destination, typically ranging from 7 to 21 business days.
Are there any restrictions on the types of goods shipped?
Yes, certain hazardous and perishable items have shipping restrictions; please consult our guidelines.
How can I track my shipment?
Shipments can be tracked online through our portal using your tracking number.
What are the payment options available?
We accept various payment methods including credit cards, bank transfers, and PayPal.
Is insurance available for shipments?
Yes, we offer insurance options to protect your goods during transit.
